Do you have questions?
We got you covered
Do I need a GP referral?
No, you can contact Enfield Home Physio directly. We will contact you within 24 hours to discuss your case and arrange an appointment.Â
What happens during the first consultation?
The initial appointment is an opportunity for the Physiotherapist and the client to share information and begin forming a diagnosis and or treatment plan. The session will include a physical assessment and finally a treatment will be provided.
How long are the sessions?
The initial assessment and treatment is 1 hour long. This allows time for you to explain what matters to you. We carry out a physical assessment and together make a plan for you to achieve your goals.
What if I need to cancel?
We understand that plans can change. To help us manage our schedule and continue offering high-quality care, please review our cancellation terms:
- Notice Period: Clients are kindly asked to notify Enfield Home Physio at least 48 hours in advance if they need to cancel or reschedule a home visit appointment.
- Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment may incur a ÂŖ50 cancellation fee, at the discretion of Enfield Home Physio.
- No-Show Policy: If the client is not available or does not answer the door at the time of the scheduled visit, the full session fee will be charged.
How do you store my information?
At Enfield Home Physio, we take your privacy and confidentiality seriously. All clinical notes and personal information are stored securely in accordance with GDPR (General Data Protection Regulation) and the guidelines set out by the Information Commissioner’s Office (ICO). We use secure, encrypted systems to manage and store your records, ensuring that only authorised personnel have access. Your information is never shared without your consent, and we are committed to maintaining the highest standards of data protection in all aspects of our care.